Managing Returns
Day-to-day actions for handling RMAs — creating, editing, overriding, and closing out returns and exchanges.
15 articles
- How to delete a return in Swap (Returns V2)
- How to put an RMA on hold (Returns V2)
- Understanding the original order tag on exchange and SGC orders in Shopify (Returns V2)
- How to convert a refund to a gift card or store credit (Returns V2)
- How to customise Swap emails (Returns V2)
- How to override return settings for an order (Returns V2)
- Returns housekeeping: keeping up to date at Swap (Returns V2)
- How to automatically close return requests (Returns V2)
- How to set up return reasons (Returns V2)
- Understanding accounting types (Returns V2)
- How to change store credit to a refund (Returns V2)
- How to reopen an RMA (Returns V2)
- How to edit an exchange item on an open RMA (Returns V2)
- Understanding the More Actions menu on an RMA (Returns V2)
- How to adjust the credit bonus on an RMA (Returns V2)